Inspection outcome: Standards met
Last inspection: 29/05/2019
Pharmacy context
The pharmacy is located in the outskirts of Stourbridge. The pharmacy provides a range of services including the provision of services to substance misuse clients, a repeat prescription collection and delivery service for patients, medicines dispensed in multi-compartment compliance aids for community patients, medicines use reviews, new medicine service, minor ailments service, a local alcohol awareness scheme and NHS health checks.
Inspection summary findings
Principle 1. Governance
Staff follow written instructions to help make sure they work in a safe and effective way. The pharmacy team members record mistakes they make so that they can learn from them. And action is taken to help stop the same sort of mistakes from happening again. The pharmacy keeps the records that are required by law and they are generally well maintained.
Principle 2. Staff
There are enough staff to manage the pharmacy's workload. And pharmacy team members receive the training they need for the work they do.
Principle 3. Premises
The pharmacy environment is safe and appropriate for the services provided.
Principle 4. Services, including medicines management
The pharmacy offers a range of services and takes steps to make them easy to access.
The pharmacy’s working practices are generally safe. But the pharmacy team may not always know when higher risk medicines are being handed out. So, they may not always make extra checks to be sure that they are still needed. The pharmacy obtains its medicines from appropriate suppliers and keeps them safely. And the team regularly checks the medicines to make sure they are in good condition.
Principle 5. Equipment and facilities
The pharmacy team has the equipment they need for the services they provide.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |