Bradford Delivery Chemist (9011238)

Inspection summary findings

Principle 1. Governance

The pharmacy adequately identifies and manages risks. It has the written procedures it needs to help team members provide services safely. Pharmacy team members understand their role to help protect vulnerable people. And they suitably protect people’s confidential information. Team members record and discuss the mistakes they make so that they can learn from them. But they don’t always follow documented procedures to help capture key information or analyse these records, so they may miss some opportunities to learn and improve.

Principle 2. Staff

Pharmacy team members have the right qualifications and skills for their roles and the services they provide. They complete some additional training to keep their knowledge up to date. Pharmacy team members feel comfortable discussing ideas and issues. And they are confident their suggestions will be considered.

Principle 3. Premises

The pharmacy is clean and properly maintained. It provides a suitable space for the services it offers. And pharmacy team members properly secure the pharmacy to prevent unauthorised access.

Principle 4. Services, including medicines management

The pharmacy’s services are accessible to people. It has systems in place to help it provide services safely and effectively. The pharmacy sources its medicines appropriately. And it generally stores and manages its medicines as it should. Pharmacy team members provide people with advice and information about their medicines. And they use the available technology well to help them provide medicines to people safely.

Principle 5. Equipment and facilities

The pharmacy has the necessary equipment available for the services it provides. It has some equipment available to help reduce its carbon footprint. And it manages and uses its equipment in ways that protect people’s confidentiality.