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Pharmacy inspections

Inspection reports and learning from inspections

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Boots (9012420)

Inspection outcome: Standards met

Last inspection: 11/11/2024

Pharmacy context

The pharmacy is owned and run by Boots. The pharmacy specialises in dispensing outpatient private prescriptions on behalf of Guys and St Thomas’s Trust in London. The pharmacy is closed to the public. It dispenses medicines against private electronic prescriptions. And it delivers dispensed prescriptions to people. The pharmacy is situated within an existing Boots store. But it runs separately to it.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy has suitable written procedures in place to help ensure that its team members work safely. And the team understands and follows them. The pharmacy has insurance to cover its services. And it completes the records it needs to by law. The pharmacy team knows how to protect the safety of vulnerable people. And it protects people’s confidential information properly. The pharmacy suitably identifies and manages the risks associated with its services. Team members respond effectively when mistakes happen. And they take suitable action to prevent mistakes in the future.

Principle 2. Staff

Standards met

The pharmacy has put suitable measures in place to ensure it manages its workload safely and effectively. And its team members support one another. Team members are comfortable about providing feedback to one another so they can maintain the quality of the pharmacy's services. And they have the right skills and training for their roles.

Principle 3. Premises

Standards met

The pharmacy’s premises provide a suitable environment for people to receive its services. And they provide an adequate amount of space for those services. The pharmacy is sufficiently clean and secure. The team keeps its workspace and storage areas appropriately tidy and organised.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides its services safely and makes them accessible to the people who use them. It supports the team's fellow healthcare professionals with suitable advice and medicines information. And it ensures that it supplies its medicines with the information that people need to take their medicines properly. The pharmacy team gets its medicines and medical devices from appropriate sources. And team members make the necessary checks to ensure they are safe to use and protect people’s health and wellbeing.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs to provide services safely. And it keeps them clean. The team uses its facilities and equipment to keep people's private information safe.

Pharmacy details

GSTT Offsite Boots Outpatient Pharmacy
2nd Floor, 128 The Chimes Shopping Centre
High Street
Uxbridge
UB81GA
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards