Inspection outcome: Standards met
Last inspection: 13/11/2024
Pharmacy context
The pharmacy is in a busy NHS hospital near Basildon town centre. It provides NHS outpatient dispensing services and it supplies emergency hormonal contraception against a patient group direction. The people who use the pharmacy are those who have been seen by a clinician at the hospital. The pharmacy also uses its registration to sell pharmacy-only medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy proactively identifies and manages the risks associated with its services to help provide them safely. It records and regularly reviews any mistakes that happen during the dispensing process. And it uses this information to help make its services safer and reduce future risk. People can provide feedback about the pharmacy’s services. And the pharmacy protects people’s personal information well. The pharmacy keeps its records up to date and accurate. And team members understand their role in protecting vulnerable people.
Principle 2. Staff
The pharmacy has enough trained team members to provide its services safely. They are provided with ongoing and structured training to support their learning needs and maintain their knowledge and skills. Team members can take professional decisions to ensure people taking medicines are safe. And they can raise concerns to do with the pharmacy.
Principle 3. Premises
The premises provide a safe, secure, and clean environment for the pharmacy's services. And people can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
The pharmacy provides its services safely and manages them well with a clear focus on patient safety. The pharmacy highlights prescriptions for higher-risk medicines and routinely speaks with people when they collect these medicines to ensure that people know how to take these medicines safely. The pharmacy gets its medicines from reputable suppliers and stores them properly. It responds promptly to drug alerts and product recalls, and it keeps records of any action taken. This helps make sure that its medicines and devices are safe for people to use. People with a range of needs can access the pharmacy’s services.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. And it uses its equipment to help protect people’s personal information.
Pharmacy details
Main Entrance
Basildon Hospital
Nethermayne
Basildon
SS165NL
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |