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Pharmacy inspections

Inspection reports and learning from inspections

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Boots (9011053)

Inspection outcome: Standards met

Last inspection: 21/10/2024

Pharmacy context

This pharmacy is located on a busy road in Waterloo. It provides a private vaccination service, including flu and travel vaccines, and sells Pharmacy-only medicines. It does not provide any NHS services and does not dispense medicines against private or NHS prescriptions. The pharmacy’s services are limited in scope, and it does not always have pharmacist cover. There was no pharmacist present on the day of inspection. 

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy manages its risks appropriately to make sure people are kept safe. It keeps the records it needs to by law. Team members get training, so they know how to protect vulnerable people and the pharmacy manages and protects people’s confidential information appropriately.

Principle 2. Staff

Standards met

The pharmacy has enough staff to provide its services safely. Team members are provided with ongoing training to help keep their skills and knowledge up to date.

Principle 3. Premises

Standards met

The premises are suitable for the pharmacy’s services and are clean. People can have a conversation with a team member in a private area.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides its services in a safe and organised manner. It obtains its medicines from reputable sources, and they are kept secure and stored properly.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs to provide its services safely.

Pharmacy details

Unit 1A
26 York Road
London
SE1 7ND
United Kingdom

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards