Inspection outcome: Standards met
Last inspection: 12/06/2023
Pharmacy context
The pharmacy is located within the Westfield shopping centre and is open extended hours over seven days. It dispenses NHS prescriptions and provides NHS funded services such as the New Medicine Service (NMS). Private services are also available and these include travel vaccinations and chicken pox vaccinations.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately
manages its risks to make sure its services are safe. Team members discuss and
learn from any mistakes they make. And they are clear about their roles and
responsibilities to help make sure they provide services safely. Team members
keep people's private information secure and they know how to help protect the
welfare of vulnerable people.
Principle 2. Staff
The pharmacy team members
work well together in a busy environment to manage the workload. They have the
right qualifications and training for the jobs they do and are comfortable
sharing ideas and concerns.
Principle 3. Premises
The premises provide a
safe, secure, and clean environment for the pharmacy's services. And people can
have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
The pharmacy manages and
delivers its services safely and effectively. It gets its medicines from
reputable suppliers, and it stores them securely. Team members identify people
receiving higher-risk medicines and carry out appropriate checks. And they provide
these people with relevant information so they can take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the
necessary equipment and facilities to provide its services safely and to
protect people's confidentiality.
Pharmacy details
Westfield London Shopping Centre
Ariel Way
London
W127HT
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |