Inspection outcome: Standards met
Last inspection: 30/05/2023
Pharmacy context
This pharmacy is situated in a small Boots store in Paddington train station. It is open extended hours over seven days. The pharmacy dispenses NHS and private prescriptions, and it sells over the counter medicines. It provides a small number of other services including the NHS New Medicines Service, the NHS Community Pharmacy Consultation service and seasonal flu vaccinations.
Inspection summary findings
Principle 1. Governance
The pharmacy has systems in place to help manage the risks associated with its services. The pharmacy team keeps the records that it needs to by law. Members of the pharmacy team follow written procedures to help them work safely. They record and review things that go wrong so that they can learn from them. The pharmacy team keeps people's information safe and team members understand their role in supporting vulnerable people.
Principle 2. Staff
The pharmacy has enough team members to manage the workload and the services that it provides. The team members receive training, so they have the right skills and knowledge for their roles. They work well together in a supportive environment, and they can raise concerns and make suggestions.
Principle 3. Premises
The pharmacy provides a suitable environment for healthcare services. A consultation room is available so people can have a conversation with a member of the pharmacy team in private when needed.
Principle 4. Services, including medicines management
The pharmacy services are easy for people to access. It manages its services and supplies medicines safely. The pharmacy obtains its medicines from licensed suppliers, and it stores them securely and manages them appropriately, so they are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely. The team members maintain the equipment, so it is safe to use, and they use it in a way that keeps people's information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |