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Pharmacy inspections

Inspection reports and learning from inspections

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Boots (1117505)

GPhC Reference 1117505

Inspection outcome: Standards met

Last inspection: 04/04/2019

Pharmacy context

This is a busy community pharmacy located on a retail park, in the seaside town of Prestatyn, North Wales. The pharmacy premises are easily accessible for people, with an automated entrance door and wide aisles in the retail area. The pharmacy has a large retail area, sells a range of over-the-counter medicines and dispenses NHS prescriptions. It is situated a five minute walk away from two GP practices.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy manages the risks associated with its services and protects people's information well. It asks people for their views and makes sure it uses this feedback to improve its services. Members of the pharmacy team work to professional standards and are clear about their roles and responsibilities. They record their mistakes so that they can learn from them. And act to help stop the same sort of mistakes from happening again. The team members complete training so they know how to protect ​children and vulnerable adults and people’s welfare.

Principle 2. Staff

Good practice

The pharmacy has enough pharmacy team members to manage its workload safely. The team members are well trained and work effectively together. They are comfortable about providing feedback to their manager and receive feedback about their own performance. The pharmacy enables its team members to act on their own initiative and use their professional judgement, to the benefit of people who use the pharmacy’s services.

Principle 3. Premises

Standards met

The pharmacy is clean and tidy. It is a suitable place to provide healthcare.

Principle 4. Services, including medicines management

Standards met

The pharmacy’s services are accessible to most people and they are generally well managed, so people receive their medicines safely. The pharmacy takes extra care when supplying some medicines which may be higher risk. The pharmacy sources and stores medicines safely and carries out some checks to ensure medicines are in good condition and suitable to supply. 

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide the service safely.

Pharmacy details

Unit 6 Prestatyn Shopping Park
Nant Hill Road
PRESTATYN
LL199BJ
Wales

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View inspection report (PDF 120.7KB)

What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards