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Pharmacy inspections

Inspection reports and learning from inspections

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Boots (1107388)

Inspection outcome: Standards met

Last inspection: 14/06/2019

Pharmacy context

This is a pharmacy situated in a large modern retail unit within an indoor shopping mall, and it mainly serves the local population. It prepares NHS prescription medicines and orders repeat prescriptions on behalf of people. It also prepares medicines in weekly multi-compartment compliance aids to help make sure people take them safely. The pharmacy also provides other NHS services such as Medicines Use Reviews (MURs) and flu vaccinations. ​​​

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy generally manages risk well. It provides the pharmacy team with written instructions to help make sure it provides safe services​. The team records and reviews its mistakes so that it can learn from them. And it keeps people’s information secure and understands its role in protecting vulnerable people.​​​

Principle 2. Staff

Standards met

The pharmacy has enough staff to provide safe and efficient services. And the team has the skills and experience to work effectively. Each team member has a performance review and completes relevant training in good time, so their skills and knowledge are up to date.​

Principle 3. Premises

Standards met

The premises are clean, safe, secure and spacious enough for the pharmacy’s services. And it has a consultation room, so members of the public can have confidential conversations.​

Principle 4. Services, including medicines management

Standards met

The pharmacy’s working practices help make sure people receive safe and efficient services. It obtains its medicines from licensed suppliers and generally manages its medicines well to make sure they are in good condition and suitable to supply.​​

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities that it needs to provide its services effectively.​

Pharmacy details

Unit Ff2
Ellesmere Shopping Centre
Bolton Road Worsley
MANCHESTER
M283ZD
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards