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Pharmacy inspections

Inspection reports and learning from inspections

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Boots (1091364)

Inspection outcome: Standards met

Last inspection: 17/09/2024

Pharmacy context

This is a community pharmacy located in the small market town of Minchinhampton, in Gloucestershire. The pharmacy dispenses NHS and private prescriptions. It offers Pharmacy First, the New Medicine Service (NMS), seasonal flu vaccinations and local deliveries. The pharmacy also provides some people’s medicines inside multi-compartment compliance packs if they find it difficult to manage their medicines.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy mostly operates in a safe and effective manner. It has suitable systems in place to identify and manage the risks associated with its services. Members of the pharmacy team monitor the safety of their services by recording their mistakes and learning from them. They understand their role in protecting the welfare of vulnerable people. And the pharmacy generally maintains its records as it should.

Principle 2. Staff

Standards met

The pharmacy’s team members have a range of skills and experience. They can also develop their essential training further. The company who owns the pharmacy gives the team access to training resources to complete their ongoing training. This helps keep their skills and knowledge up to date.

Principle 3. Premises

Standards met

The pharmacy provides an adequate environment for people to receive healthcare services. A separate space is also available where people can have confidential conversations with the pharmacy team.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides its services safely and effectively. The pharmacy sources its medicines from reputable suppliers. It stores and manages its medicines appropriately. And members of the pharmacy team regularly identify people who require ongoing monitoring so that they can provide the appropriate advice. This helps ensure they take their medicines correctly.

Principle 5. Equipment and facilities

Standards met

The pharmacy has an appropriate range of equipment and facilities for the services it provides. And its equipment is kept clean.

Pharmacy details

London House
The Cross
West End, Minchinhampton
STROUD
GL69JA
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards