Inspection outcome: Standards met
Last inspection: 18/10/2022
Pharmacy context
This community pharmacy is located
within a large Boots store on Bentley Bridge Retail Park, close to
Wolverhampton city centre. The pharmacy is open extended hours over seven days.
It dispenses NHS prescriptions, provides NHS funded services and some private
services are also available. The pharmacy team dispenses medicines into
multi-compartment compliance packs for people to help make sure they remember
to take them.
Inspection summary findings
Principle 1. Governance
The pharmacy manages the
risks associated with its services to make sure people receive appropriate
care. Members of the pharmacy team follow written procedures to make sure they
work safely. They record their mistakes so that they can learn from them. And
they make changes to stop the same sort of mistakes from happening again. The
pharmacy team keeps people’s information safe and team members understand their
role in supporting vulnerable people.
Principle 2. Staff
The pharmacy team is working
under pressure to meet the current workload. Staffing levels are not always
well planned which can lead to a backlog of work, and this creates a difficult
working conditions for the team. The pharmacy team members receive the right
training for their roles. They work well together in a supportive environment,
and they can raise concerns and make suggestions.
Principle 3. Premises
The pharmacy provides a safe, secure and suitable environment for people to receive healthcare services. The pharmacy team has access to a consultation room for services such as vaccinations, and if people want to have a conversation in private.
Principle 4. Services, including medicines management
The pharmacy manages its
services and supplies medicines safely. And people receive advice about their
medicines when collecting their prescriptions. The pharmacy gets its medicines
from licensed suppliers, and stores them securely and at the correct
temperature, so they are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide services safely. And the pharmacy team uses it in a way that keeps people’s information safe.
Pharmacy details
Unit B4
Bentley Bridge Retail Park, Bentley
WEDNESFIELD
WV111BP
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |