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Pharmacy inspections

Inspection reports and learning from inspections

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Boots (1090041)

Inspection outcome: Standards met

Last inspection: 23/08/2019

Pharmacy context

This is a pharmacy situated in a large retail park store in a suburban residential area, serving the local population. It mainly supplies NHS prescription medicines and orders prescriptions on behalf of people. It also provides other services such as influenza, meningitis B and chicken pox vaccinations. ​

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy on the whole manages the risks associated with its services well. The pharmacy team follows written instructions to help make sure it provides safe services. The team records and reviews any mistakes so that it can learn from them. Team members receive training on protecting people's information, and they understand their role in protecting and supporting vulnerable people.​



Principle 2. Staff

Standards met

The pharmacy has enough staff to provide safe services and reviews its staffing levels so that it can respond to changes in workload. And the team members have the skills and experience needed for their roles. Each team member has a performance review and completes relevant training on time, so their skills and knowledge are up to date.

Principle 3. Premises

Standards met

The premises are clean, safe, secure and spacious enough for the pharmacy’s services. It has a private consultation room where members of the public can have confidential conversations.​



Principle 4. Services, including medicines management

Standards met

The pharmacy’s working practices are suitably effective, which helps make sure people receive safe services. It gets its medicines from licensed suppliers and manages them appropriately to make sure they are in good condition and suitable to supply.​



Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment that it needs to provide its services effectively. It properly maintains its equipment and it has the facilities to secure people's written and electronic information.​​

Pharmacy details

Unit 8B Altrincham Retail Park
George Richards Way
Broadheath
ALTRINCHAM
WA145GR
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards