Inspection outcome: Standards met
Last inspection: 08/02/2023
Pharmacy context
This community pharmacy is on a retail park between Barnsley and Rotherham in South Yorkshire. The pharmacy forms part of a larger Boots store. Its main services include dispensing NHS and private prescriptions and selling over-the-counter medicines. The pharmacy offers a seasonal flu and pneumonia vaccination service for people. And it has also provided a COVID-19 vaccination service throughout the recent pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages risks associated with providing its services well. It keeps the records it needs to by law up to date. And it keeps people’s confidential information secure. The pharmacy advertises how people can provide feedback about its services clearly. And it uses the feedback it receives to help inform and monitor change. Pharmacy team members understand how to recognise and raise concerns to help safeguard vulnerable people. They behave openly and honestly by engaging in processes designed to share learning following mistakes. And they take appropriate steps to reduce the risk of similar mistakes occurring.
Principle 2. Staff
The pharmacy has a small team of dedicated and suitably skilled people, who provide its services safely and effectively. Pharmacy team members engage in regular learning relevant to their role. They work well as a team by engaging in ongoing discussions and act with care to reduce risk following mistakes. And they understand how to raise and escalate concerns at work.
Principle 3. Premises
The pharmacy is clean, secure, and suitably maintained. People using the pharmacy can speak with a member of the pharmacy team in confidence in a private consultation room.
Principle 4. Services, including medicines management
The pharmacy’s services are fully accessible to people. It obtains its medicines from reputable sources. And it stores them safely and securely. Pharmacy team members regularly engage people in conversations about their health and their medicines. And they provide appropriate information to people when supplying medicines.
Principle 5. Equipment and facilities
The pharmacy has the appropriate equipment and facilities for providing its services. It maintains its equipment to ensure it remains fit for purpose and safe to use. And its team members use the equipment in a way which protects people’s privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |