Inspection outcome: Standards met
Last inspection: 12/08/2024
Pharmacy context
The pharmacy is in a retail park on the outskirts of Kirkcaldy, Fife. It opens extended hours seven days a week, and its main business is dispensing NHS prescriptions and supplying a range of over-the-counter medicines. The pharmacy provides the NHS Pharmacy First service and its team members advise on minor ailments and medicines use.
Inspection summary findings
Principle 1. Governance
The pharmacy has written procedures in place to help ensure that its team members work safely. The pharmacy’s team members review and learn from any mistakes they make to improve the safety of the services they offer. The pharmacy generally keeps people’s private information safe. And it keeps all the records required by law. The pharmacy asks people for their feedback on its services and responds appropriately. And it's team members know how to help protect the safety of vulnerable people.
Principle 2. Staff
The pharmacy's team members have the necessary qualifications and skills to safely provide the pharmacy's services. They manage their workload in an organised and safe manner. They feel comfortable raising concerns, giving feedback and suggesting improvements to provide a more effective service.
Principle 3. Premises
The pharmacy premises are appropriate for the services it provides. They are clean, secure, and well maintained. And the pharmacy has a suitable, sound‐proofed room where people can have private conversations with the pharmacy's team members.
Principle 4. Services, including medicines management
The pharmacy makes its services accessible to people. And it delivers its services safely and effectively. The pharmacy sources its medicines from recognised suppliers, and it completes regular checks of them to make sure they are in date and suitable to supply. The pharmacy team provides appropriate advice to people about their medicines.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services. And it uses its facilities to suitably protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |