Inspection outcome: Standards met
Last inspection: 30/12/2019
Pharmacy context
The pharmacy is situated amongst other retail shops in the town of Llandrindod Wells, Mid Wales. The pharmacy premises are easily accessible for people, with adequate space in the retail area. It has a consultation room available for private conversations. The pharmacy sells a range of over-the-counter medicines and dispenses both private and NHS prescriptions.
Inspection summary findings
Principle 1. Governance
The pharmacy manages the risks associated with its services and protects peoples’ information. Members of the pharmacy team work to professional standards and are clear about their roles and responsibilities. And they record things that go wrong. The pharmacy keeps the records required by law, but some information is missing, and some records are kept on loose pages, which could be mislaid or make it harder to understand what has happened if queries arise.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. The team members are comfortable about providing feedback to the store manager or pharmacist. But the lack of time to complete ongoing training could mean their skills and knowledge may not always be up to date.
Principle 3. Premises
The pharmacy is clean and generally tidy. It is a suitable place to provide healthcare. And It has a consultation room so that people can have a conversation in private.
Principle 4. Services, including medicines management
The pharmacy offers a range of healthcare services which are effectively managed, so people receive appropriate care. It supplies medication in multi-compartment compliance aids for some people, to help them take the medicines at the right time. The pharmacy sources, stores and supplies medicines safely. And it carries out appropriate checks to ensure medicines are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide services safely. It is used in a way that protects privacy. And the electrical equipment is regularly tested to make sure it is safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |