Inspection outcome: Standards met
Last inspection: 03/09/2024
Pharmacy context
This is a community pharmacy located on the outside of a small shopping centre on the high street in the town of Barrhead in East Renfrewshire. Its main services include dispensing NHS prescriptions, including serial prescriptions, and selling over-the-counter medicines. The pharmacy provides the NHS Pharmacy First Plus service and a substance misuse service. Team members provide advice on minor ailments and medicines’ use.
Inspection summary findings
Principle 1. Governance
The pharmacy appropriately identifies and manages the risks associated with the services it provides. Pharmacy team members record and discuss dispensing mistakes made during the dispensing process and make changes to mitigate the risk of the same mistake happening again. And they understand their role in the safeguarding of vulnerable people. The pharmacy keeps the records it needs to by law and it suitably protects people’s confidential information.
Principle 2. Staff
Pharmacy team members have the necessary skills and knowledge for their roles and services they provide. They manage the workload well and provide support to each other as they work. And they feel comfortable raising professional concerns should they need to.
Principle 3. Premises
The pharmacy is clean, secure and provides a professional environment suitable for the services it delivers. And it has a consultation room to allow people to have private conversations with a member of the pharmacy team if required.
Principle 4. Services, including medicines management
Pharmacy team members provide the pharmacy services safely and effectively. And it makes them easily accessible to people. The pharmacy sources its medicines from recognised suppliers, and it stores them appropriately. And team members carry out the suitable checks to ensure medicines are kept in good condition.
Principle 5. Equipment and facilities
Team members have access to the appropriate equipment they need that is fit for purpose and safe to use. And they use the equipment appropriately to protect people’s confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |