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Pharmacy inspections

Inspection reports and learning from inspections

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Boots (1042551)

Inspection outcome: Standards met

Last inspection: 10/06/2025

Since January 2025 our inspection reports are more concise and accessible - find out more about the changes

Pharmacy context

This is a pharmacy in Hamilton. Its main activity is dispensing NHS prescriptions. It also provides NHS services including NHS Pharmacy First, NHS Pharmacy First Plus and smoking cessation. It provides a delivery service, taking medicines to people in their homes.

This was a routine inspection of the pharmacy which focussed on the core Standards relating to patient safety. Not all the Standards were inspected on this occasion. The pharmacy was last inspected in November 2019 and all Standards were met.

Inspection summary findings

Principle 1. Governance

Standards met

Principle 2. Staff

Standards met

Principle 3. Premises

Standards met

Principle 4. Services, including medicines management

Standards met

Principle 5. Equipment and facilities

Standards met

Pharmacy details

9 Mill Road
HAMILTON
ML38AA
Scotland

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards