Inspection outcome: Standards met
Last inspection: 26/04/2019
Pharmacy context
The pharmacy is in the village of Portree on the Isle of Skye. It is connected to Scotland’s North West coast by bridge. And lies 114 miles west of Inverness. The nearest pharmacy is in the village of Broadford which is 26 miles south of Portree. The pharmacy dispenses NHS prescriptions to the surrounding area. And opens for longer between April and September to meet extra demand. It orders and dispenses prescriptions for people on repeat medication. And dispenses multi-compartment medicines devices for people who need extra help. A consultation room is available for people to be seen in private.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
The pharmacy has a high turnover of staff due to its location. It uses experienced pharmacy team members from other branches when there are staff shortages. This ensures there is more support during busy periods. The pharmacy monitors its staffing levels and plans for shortages. This ensures it has the right number of pharmacy team members throughout the week. The pharmacy supports the pharmacy team to learn and develop. And provides access to ongoing training. The pharmacy team members reflect on their performance. And they identify and discuss their learning needs at regular review meetings. This ensures they keep up to date in their roles. The pharmacy team members support each other in their day-to-day work. They can speak up and suggest service improvements.
Principle 3. Premises
The premises are clean. And provide a safe, secure and professional environment for patients to receive healthcare.
Principle 4. Services, including medicines management
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |