Inspection outcome: Standards met
Last inspection: 01/07/2024
Pharmacy context
This pharmacy is in a shopping centre in East London. The pharmacy mainly dispenses NHS prescriptions. It provides the Pharmacy First and flu vaccine services. And it provides medication to residents in care homes.
Inspection summary findings
Principle 1. Governance
The pharmacy has good systems in place to manage the risks associated with its services. And it keeps the records it needs to by law, so it can show that supplies are made safely and legally. Team members respond appropriately when mistakes happen during the dispensing process. People who use the pharmacy can provide feedback. And team members are provided with annual training about safeguarding to help ensure that incidents are dealt with appropriately.
Principle 2. Staff
The pharmacy has enough team members to help manage its workload. The team members are well supported in their development and in keeping their knowledge and skills up to date. And they feel comfortable about providing feedback or raising concerns.
Principle 3. Premises
The pharmacy is well maintained, secured, and provides an environment that is suitable for the services provided. There is a room where people can have private conversations with a team member.
Principle 4. Services, including medicines management
The pharmacy has a range of systems which allow for its services to be provided in a safe and organised manner. People taking higher-risk medicines are identified to ensure they are provided with the appropriate advice about their medicines. The pharmacy obtains its medicines from reputable sources and stores them properly.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely. And it maintains them well.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |