Inspection outcome: Standards met
Last inspection: 25/07/2019
Pharmacy context
The pharmacy is in Filey, a popular seaside resort in North Yorkshire. It dispenses NHS and private prescriptions and sells over-the-counter medicines. The pharmacy offers a prescription collection service from local GP surgeries. And it delivers medicines to people’s homes. It supplies medicines in multi-compartmental compliance packs, to help people remember to take their medicines. And offers services including medicines use reviews (MURs), flu vaccinations and the NHS New Medicines Service (NMS).
Inspection summary findings
Principle 1. Governance
The pharmacy has adequate processes and written procedures in place. And they protect the safety and wellbeing of people using its services. It keeps the records it must have by law and generally keeps people's private information safe. It is well equipped to help protect vulnerable adults and children. The pharmacy's team members record and report any errors made when dispensing, and they show that they learn from them.
Principle 2. Staff
The pharmacy team members have the right qualifications and skills for their roles. And for the services they provide. The pharmacy supports the team members to regularly develop their knowledge and skills. And they can raise professional concerns if necessary.
Principle 3. Premises
The pharmacy is secure and adequately maintained. It has a sound-proof room where people can have private conversations with the pharmacy’s team members.
Principle 4. Services, including medicines management
The pharmacy provides an appropriate range of services to help people meet their health needs. It generally stores, sources and manages its medicines safely. And it identifies and manages its risks adequately. The team members help people to safely take high-risk medicines.
Principle 5. Equipment and facilities
The pharmacy’s equipment is clean and safe. And the pharmacy uses it appropriately to protect people’s confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |