Inspection outcome: Standards met
Last inspection: 08/05/2019
Pharmacy context
This is a community pharmacy, located at the entrance to a small shopping precinct, on the main High Street of the town centre. It mainly dispenses NHS prescriptions and sells a range of over-the-counter medicines, as well as other health and beauty products. The pharmacy offers NHS services including Medicine Use Reviews (MURs) and the New Medicine Service (NMS). Several other NHS services including emergency hormonal contraception and the influenza vaccination are provided. Substance misuse treatment services and a needle exchange service are also available.
Inspection summary findings
Principle 1. Governance
The pharmacy suitably identifies and manages the risks associated with its services. It keeps the records needed by law, but occasional details are missing, which may mean that the pharmacy is not always able to show what has happened. Pharmacy team members follow written procedures to help to ensure that they complete tasks safely. They record and review their mistakes, so that they can learn from them and act to reduce future risk. Team members know how to keep people’s information private and raise concerns to protect vulnerable people.
Principle 2. Staff
Principle 3. Premises
The pharmacy provides a clean and tidy environment, suitable for the delivery of healthcare services.
Principle 4. Services, including medicines management
The pharmacy’s services are accessible to most people, and they are generally managed safely and effectively. Pharmacy team members make sure that people receive the information they need to take their medicines properly. The pharmacy sources and stores medicines safely, and team members carry out regular checks to make sure that medicines are suitable for supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to deliver its services.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |