This website uses cookies to help you make the most of your visit.
By continuing to browse without changing your settings, you agree to our use of cookies.
Give me more information
x
-->

Pharmacy inspections

Inspection reports and learning from inspections

Skip to Content (Press Enter)

Boots (1037285)

Inspection outcome: Standards met

Last inspection: 19/02/2020

Pharmacy context

This is a community pharmacy, located in the centre of the village of East Wittering. It serves the local population as well as those living in the outlying rural surrounding areas and tourists. The pharmacy offers NHS dispensing services as well supplying medicines in multi-compartment compliance aids to help patients living in their own homes to remember to take their medication.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy provides services safely in line with clear processes and procedures which are being followed by staff. Team members record, review and learn from mistakes that occur during the dispensing process to help prevent similar mistakes in future. The pharmacy team asks people for their views and deals with any complaints. And it uses this feedback to improve the service it provides. The pharmacy generally keeps the records it needs to by law. And it protects patient information and the team members understand their roles in protecting vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has sufficient staff for the services it provides, and provisions are in place to ensure adequate staffing levels are maintained. Pharmacy staff have the appropriate skills and qualifications for their roles or, are working towards obtaining these. They work effectively together in a supportive environment and are actively encouraged to undertake ongoing learning. The team works with openness and honesty to help support the safe and effective delivery of pharmacy services. They can make suggestions and get involved in making improvements to the systems used and services provided.

Principle 3. Premises

Standards met

The pharmacy is secure and provides a good environment for the delivery of its services. The pharmacy protects the privacy, dignity and confidentiality of people with suitable facilities. The team uses these to ensure confidentiality is protected.

Principle 4. Services, including medicines management

Standards met

The pharmacy delivers its services in a safe and effective manner and people receive advice and support to help them use their medicines properly. The pharmacy advertises its services and people can easily access them. The pharmacy sources, stores and manages medicines safely, and so makes sure that all the medicines it supplies are fit for purpose.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the necessary and appropriate equipment and facilities for the services provided. And confidential information is protected.

Pharmacy details

4 Kingfisher Parade
East Wittering
CHICHESTER
PO208BJ
England

Find nearby pharmacies

What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards