Inspection outcome: Standards met
Last inspection: 23/06/2022
Pharmacy context
The pharmacy is located in a busy marketplace near other businesses and residential areas in Wallingford in Oxfordshire. It dispenses NHS and private prescriptions, sells over‐the‐counter medicines and provides health advice. The pharmacy dispenses medicines for care and nursing homes. Services include new medicines service, hypertension case-finding service, community pharmacist consultation service (CPCS), substance misuse and seasonal flu vaccinations.
Inspection summary findings
Principle 1. Governance
The pharmacy’s working practices are safe and effective. Its team members follow clearly written instructions to help identify and manage risks and work safely. The pharmacy has business continuity arrangements in place so it can still dispense medicines in an emergency. Members of the team record their mistakes so that they can learn from them and stop the same mistakes happening again. The pharmacy keeps the records it needs to so it can show that medicines are supplied safely and legally. The pharmacy team members protect people’s privacy and understand how they can safeguard the welfare of vulnerable people.
Principle 2. Staff
The pharmacy has enough suitably trained team members to deliver its services. Team members work well together and manage the workload safely. They are supported in keeping their skills and knowledge up to date and are actively encouraged to undertake ongoing learning relevant to their roles.
Principle 3. Premises
The pharmacy’s premises are bright, clean and suitable for the provision of healthcare. The pharmacy is secured when it is closed to protect people’s private information and keep the pharmacy’s medicines safe.
Principle 4. Services, including medicines management
The pharmacy tries to make its services easily accessible to people with a range of needs. The pharmacy’s working practices are safe and effective. It obtains its medicines from reputable sources and stores them securely at the right temperature. Members of the team keep records of regular checks to show medicines are fit for purpose and safe to use. They know what to do if any medicines or devices need to be returned to the suppliers. Pharmacy team members pro-actively highlight prescriptions with high-risk medicines and make sure people get the information they need to use their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the services it offers. The pharmacy uses its equipment appropriately to keep people's private information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |