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Pharmacy inspections

Inspection reports and learning from inspections

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Boots (1035403)

Inspection outcome: Standards met

Last inspection: 25/04/2019

Pharmacy context

The pharmacy is located within a large healthcare centre in Corby. It dispenses a high volume of NHS prescriptions. And offers Medicines Use Review (MUR) and New Medicine Service (NMS) consultations.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy’s team members manage risks well. They make records of their mistakes and use these to improve the pharmacy’s services. They appropriately respond to people’s feedback about the pharmacy. The pharmacy keeps the legal records it needs to and makes sure that they are accurate. Its team members protect people’s information well. They can appropriately manage their concerns about vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has enough, well-trained staff to safely provide its services. Its team members complete suitable qualifications and try to keep up to date with ongoing training. The pharmacy shares feedback with its team members so they can develop in their roles and make improvements to the pharmacy’s services.

Principle 3. Premises

Standards met

The pharmacy provides its services from suitable premises which are fit for purpose.

Principle 4. Services, including medicines management

Standards met

The pharmacy safely manages its services. It sources and manages its medicines well so that people can use them safely. Its team members make sure that people receive appropriate advice about their medicines and are encouraged to use them safely.

Principle 5. Equipment and facilities

Standards met

The pharmacy has suitable equipment to offer its services safely. Its team members make sure its equipment and facilities are well maintained.

Pharmacy details

Lakeside Surgery
Cottingham Road
CORBY
NN172UR
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards