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Pharmacy inspections

Inspection reports and learning from inspections

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Boots (1035391)

Inspection outcome: Standards met

Last inspection: 27/10/2023

Pharmacy context

This community pharmacy is located next to a medical centre in the town of Wymondham. It provides a variety of services including dispensing NHS prescriptions , the New Medicine Service (NMS), supervised consumption of medicines and season flu vaccinations through a patient group direction (PGD). It also provides medicines in multi-compartment compliance packs for people who have difficulty remembering to take their medicines. 

Inspection summary findings

Principle 1. Governance

Standards met

Overall, the pharmacy manages the risks associated with its services well. And its team members record and regularly review any dispensing mistakes. The pharmacy keeps the records its needs to by law. And people can provide feedback about its services. The pharmacy has appropriate insurance arrangements in place. And its team knows how to protect vulnerable people. 

Principle 2. Staff

Standards met

The pharmacy has enough team members to manage its workload. And team members do the right training for their roles. Team members do some ongoing training to keep their knowledge and skills up to date. And they feel comfortable about raising any concerns.

Principle 3. Premises

Standards met

The pharmacy is  clean and tidy and provides a safe and appropriate environment for people to access its services. People can have a conversation with a team member in a private area.  And the pharmacy is kept secure from unauthorised access.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides  its services safely. And it gets its medicines from reputable sources and stores them appropriately. The pharmacy can cater to people with different needs. And it responds to safety alerts and recalls of medicines and medical devices appropriately. So, this helps people be sure that they are getting medicines that are fit for purpose. 

Principle 5. Equipment and facilities

Standards met

The pharmacy has the necessary equipment it needs to provide safe and effective services. And it uses its equipment to protect people’s privacy. 

Pharmacy details

Wymondham Medical Centre
Postmill Close

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards