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Pharmacy inspections

Inspection reports and learning from inspections

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Boots (1034229)

Inspection outcome: Standards met

Last inspection: 25/04/2019

Pharmacy context

This is a community pharmacy located within a medical centre. It dispenses NHS prescriptions and provides Medicines Use Review (MUR) and New Medicine Service (NMS) consultations. Most of the prescriptions it receives are from the adjacent GP surgery.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy manages its risks well. Its team members record and review their mistakes to make improvements to the pharmacy’s services. The pharmacy keeps the records that it needs to and generally makes sure that these are accurate. The pharmacy manages its confidential waste well and its team members know how to protect vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has enough staff to safely manage its services. It makes sure that its team members are suitably qualified for their roles. And provides regular training to try and keep them up to date. The pharmacy encourages its team members to regularly provide feedback and discuss issues to maintain good standards.

Principle 3. Premises

Standards met

The pharmacy’s premises are suitable for providing its services.

Principle 4. Services, including medicines management

Standards met

The pharmacy safely manages its services. It stores its medicines appropriately and generally makes sure that they are safe to use. Its team members identify higher-risk medicines and help people to use these safely.

Principle 5. Equipment and facilities

Standards met

The pharmacy’s equipment and facilities are suitable for providing its services safely. 

Pharmacy details

Cold Overton Road
OAKHAM
LE156NT
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards