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Pharmacy inspections

Inspection reports and learning from inspections

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Boots (1034017)

Inspection outcome: Standards met

Last inspection: 17/04/2019

Pharmacy context

The pharmacy is in a residential area of Leicester. It dispenses around 6000 NHS items monthly. And it provides Medicine Use Reviews (MURs) and New Medicine Service (NMS) consultations. The pharmacy also supplies medicines in multi-compartment compliance packs. 

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy manages risks well. Its team members actively share learning points with one another. And they make improvements to make the pharmacy safer and more efficient. The pharmacy keeps the legal records that it needs to and makes sure that they are mostly accurate. The pharmacy’s team members know how to protect vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has appropriate numbers of staff to manage its workload well. It makes sure that its team members are suitably qualified and skilled for their roles. And encourages them to keep up to date with regular training. The team members receive regular feedback to help them develop and learn.

Principle 3. Premises

Standards met

The pharmacy’s premises are suitable for its advertised services.

Principle 4. Services, including medicines management

Standards met

The pharmacy manages its services safely. It sources its medicines from reputable suppliers and makes sure these are safe to use. The pharmacy’s team members identify and give advice to people taking high-risk medicines to make sure these are taken safely.

Principle 5. Equipment and facilities

Standards met

The pharmacy’s equipment and facilities are suitable for its services. They are appropriately maintained.

Pharmacy details

532 Braunstone Lane
LEICESTER
LE33DH
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards