Inspection outcome: Standards met
Last inspection: 16/10/2019
Pharmacy context
This is a community pharmacy located in the town centre of Lytham, on the Fylde coast. The pharmacy dispenses NHS prescriptions, private prescriptions and sells over-the-counter medicines. It also provides a range of services including vaccinations for flu, pneumonia and meningitis B. A number of people receive their medicines in multi-compartment compliance aids.
Inspection summary findings
Principle 1. Governance
The pharmacy team follows written procedures, and this helps to maintain the safety and effectiveness of the pharmacy's services. The pharmacy keeps the records it needs to by law. And members of the team are given training so that they know how to keep private information safe. They record things that go wrong and then discuss them to help identify learning and reduce the chances of similar mistakes happening again.
Principle 2. Staff
The pharmacy has enough staff to provide a safe dispensing service. But they do not always keep up to date with less urgent tasks, which means the pharmacy operates less effectively. Members of the pharmacy team complete regular training modules to help them keep their knowledge up to date. They get regular feedback from their manager to help them improve.
Principle 3. Premises
The pharmacy premises are suitable for the services provided. A consultation room is available to enable private conversations.
Principle 4. Services, including medicines management
The pharmacy's services are easy to access. And it generally manages and provides them safely. Stock medicines are checked to make sure they are fit for purpose. But the checks are not always completed regularly, which means there is a risk that expired medicines could be overlooked.
Principle 5. Equipment and facilities
The pharmacy’s team members have access to the equipment they need for the services they provide. And they maintain the equipment so that it is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |