Inspection outcome: Standards met
Last inspection: 08/05/2019
Pharmacy context
A busy community pharmacy belonging to the Boots pharmacy multiple. The pharmacy is in the centre of the market town of Romsey. The Pharmacy provides essential NHS services and provides multi-compartment compliance packs (MDS trays) to over 235 people. Other services include; Medicines Use Reviews (MUR)s, New Medicines Service (NMS), blood pressure checks, Emergency Hormonal Contraception (EHC) and seasonal ‘flu vaccinations. The pharmacy also provides a supervised consumption service for substance misuse clients.
Inspection summary findings
Principle 1. Governance
The pharmacy’s working practices are safe and effective. Its team members understand their roles and responsibilities and keep people’s information safe. The team identifies and manages risks effectively. The pharmacy logs any mistakes it makes during the dispensing process. It learns from these and takes action to avoid problems being repeated. But, it could follow some of its procedures more closely.
Principle 2. Staff
The pharmacy team manages the workload safely and effectively and team members work well together.
Principle 3. Premises
The premises are clean, secure and suitable for the services provided.
Principle 4. Services, including medicines management
The pharmacy provides services safely and effectively and makes its services available to everyone. Staff give people the advice and support they need to help them use their medicines safely and properly.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |