Inspection outcome: Standards met
Last inspection: 13/09/2022
Pharmacy context
This is a community pharmacy located on a high street in Havant. It serves its local population and is open six days a week. The pharmacy sells a range of over-the-counter medicines, dispenses NHS and private prescriptions, provides flu vaccinations and supplies medicines in multi-compartment compliance aids for people to use while living in their own homes and in care homes.
Inspection summary findings
Principle 1. Governance
The pharmacy has suitable procedures to identify and manage risk. It has written procedures in place to help ensure that its team members work safely. And it has insurance to cover its services. The pharmacy team keeps people’s private information safe. And it knows how to protect the safety of vulnerable people.
Principle 2. Staff
The pharmacy adequately trains its team members for the tasks they carry out. The pharmacy team manages its workload safely and effectively. And team members support one another well. They are comfortable with providing feedback to one another, so that they can improve the quality of the pharmacy's services. However, the pharmacy has experienced staff shortages which has impacted service delivery.
Principle 3. Premises
The pharmacy provides a suitable and secure environment to deliver it services from. And people can receive services in private when they need to. The pharmacy has rooms dedicated to the preparation of medicines for care homes and in compliance aids.
Principle 4. Services, including medicines management
The pharmacy mostly makes its services accessible to people. But there have been periods where people have been unable to obtain their medicines promptly due to staff shortages. The pharmacy team has appropriate procedures to ensure that it provides its services safely and effectively. The pharmacy gets its medicines and medical devices from appropriate sources. And it ensures that the medicines it supplies have the information that people need so they can take their medicines properly. Team members make the necessary checks to ensure that the pharmacy’s medicines and devices are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely. And it keeps them clean.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |