Inspection outcome: Standards met
Last inspection: 08/08/2019
Pharmacy context
This is a community pharmacy located inside a shopping centre close to the centre of Fareham in Hampshire. The pharmacy dispenses NHS and private prescriptions. It offers some services such as Medicines Use Reviews (MURs), the New Medicine Service (NMS), Emergency Hormonal Contraception (EHC) and administers travel vaccinations. The pharmacy supplies multi-compartment compliance aids to people if they find it difficult to manage their medicines. It provides medicines to residents in care homes. And, some people’s prescriptions are assembled from another part of the company’s premises.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy manages most risks appropriately. Members of the pharmacy team monitor the safety of their services by recording their mistakes and learning from them. They understand how to protect the welfare of vulnerable people. And, they protect people’s private information well. The pharmacy adequately maintains some of the records that it needs to. But it is not always recording enough detail. This means that the team may be missing opportunities to spot patterns and prevent similar mistakes happening in future. And, they may not have all the information needed if problems or queries arise.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. Pharmacy team members understand their roles and responsibilities. And, they keep their skills and knowledge up to date by completing regular training.
Principle 3. Premises
The pharmacy's premises are clean, secure and provide an appropriate environment to deliver its services. And, it has separate areas where confidential conversations and services can take place.
Principle 4. Services, including medicines management
In general, the pharmacy provides its services safely and effectively. It obtains its medicines from reputable sources. And, the pharmacy team takes extra care with people prescribed high-risk medicines. This helps ensure people can take their medicines safely. But, the pharmacy does not always store all of its medicines appropriately. This makes it harder for staff to check some details, assess the suitability of the medicine or take any necessary action if the medicine is recalled.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities that it needs to provide its services safely. And, it uses its equipment in a way that protects people's privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |