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Pharmacy inspections

Inspection reports and learning from inspections

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Boots (1031203)

Inspection outcome: Standards met

Last inspection: 13/10/2023

Pharmacy context

This pharmacy is located on a busy street in the town of Halstead. It provides a variety of services including dispensing NHS prescriptions, the New Medicine Service (NMS), and onsite blood pressure testing. It also provides medicines in multi-compartment compliance packs to people who have difficulty remembering to take their medicines. 

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy generally manages the risks associated with its services. And the team members are clear about their roles and responsibilities. The pharmacy generally keeps the records it needs to by law. And it protects people’s confidentiality. The team know what to do to help vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has just enough staff to manage its workload effectively. And team members do the appropriate training for their roles. The team has no concerns about raising issues if needed. Team members are set some targets, but these do not impact the service.  

Principle 3. Premises

Standards met

The pharmacy is generally clean and tidy and provides a safe and appropriate environment for staff to work in. It is kept secure from unauthorised access.

Principle 4. Services, including medicines management

Standards met

On the whole, the pharmacy provides its services safely and efficiently. The pharmacy obtains its medicines from reputable sources and generally stores them properly.  It takes the right actions in response to safety alerts and recalls for medicines and medical devices to ensure people are getting medicines that are fit for purpose.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide its services safely. And it uses this equipment to protect people’s privacy.

Pharmacy details

69-71 High Street
HALSTEAD
CO92JD
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards