Inspection outcome: Standards met
Last inspection: 16/05/2023
Pharmacy context
This pharmacy is situated in the town centre in a parade of shops. As well as dispensing NHS prescriptions the pharmacy provides seasonal flu vaccination and private services including travel vaccinations. It also provides the New Medicine Service and the Community Pharmacist Consultation Service.
Inspection summary findings
Principle 1. Governance
Team members recognise and appropriately respond to safeguarding concerns. They suitably protect people's private information and keep the records they need to by law. The pharmacy identifies and manages the risks associated with its services to help provide them safely. The pharmacy regularly seeks feedback from people who use the pharmacy. Team members make records of mistakes. They learn from these mistakes and take the opportunity to improve the safety of services.
Principle 2. Staff
Pharmacy team members do the right training for their roles and the services they provide. And they work together well to manage the workload. Team members continue to learn to keep their knowledge and skills up to date.
Principle 3. Premises
The premises provide a safe, secure, and clean environment for the pharmacy's services. And people can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
The pharmacy provides services which are easily accessible for people. And it manages its services well, so that they are provided safely. The pharmacy gets its medicines from reputable sources, and it stores them appropriately. The team carries out checks to make sure medicines are in good condition and suitable to supply. And it has arrangements to identify and remove medicines that are no longer fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely and maintains it appropriately. It uses its equipment to help protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |