Blackwells Chemist (1032588)

Inspection summary findings

Principle 1. Governance

The pharmacy adequately identifies and managed the risks associated with its services. It generally records the information it needs to by law. Team members record dispensing mistakes so that they have an opportunity to learn from them and make the pharmacy’s services safer. They largely protect people’s personal information well. And they know what to do if they have concerns about the welfare of a vulnerable person.

Principle 2. Staff

The pharmacy has enough team members to provide its services and on the whole they do the right training for their roles. They do some ongoing training to help keep their knowledge and skills up to date. And they feel comfortable about raising any concerns or making suggestions. They are not set any targets for the services the pharmacy offers.

Principle 3. Premises

The premises are suitable for the pharmacy’s services, and they are kept secure. People can have a conversation with a team member in a private area. Team members mostly keep the pharmacy clean and tidy, although storage space is limited. And the pharmacy could do more to keep all areas free from unnecessary clutter.

Principle 4. Services, including medicines management

Overall, the pharmacy provides and manages its services safely and effectively. It gets its stock from reputable suppliers and largely stores it properly. People with a range of needs can access the pharmacy’s services. Team members take the right action in response to safety alerts, to help people get medicines and medical devices that are safe to use.

Principle 5. Equipment and facilities

The pharmacy has the equipment it needs to provide its services and it maintains it appropriately. It uses its equipment to help protect people's personal information.