Inspection outcome: Standards met
Last inspection: 06/03/2023
Pharmacy context
A community pharmacy located in a parade of shops in Camberley, Hampshire. The pharmacy dispenses NHS and private prescriptions for the local population. It sells a range of over-the-counter medicines, and provides health advice. The pharmacy also provides a private minor ailments clinic, an earwax removal service and it dispenses some medicines in multi-compartment compliance aids (MDS trays or blister packs) for those who may have difficulty managing their medicines at home. They also administer travel vaccines, flu vaccines and offer a local delivery service.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy’s working practices are safe and effective, and it identifies and manages risks. Its team members ensure their tasks are completed safely. Pharmacy team members are clear about their roles and responsibilities. It has adequate insurance to cover its services. And it keeps all of the records required by law. It satisfactorily manages and protects people’s confidential information, and it tells people how their private information will be used. Pharmacy team members understand their role in protecting the safety of vulnerable people.
Principle 2. Staff
The pharmacy's team members have the appropriate qualifications and training to deliver their services safely and effectively. The pharmacy team members work well together, and they are comfortable about providing feedback and raising concerns.
Principle 3. Premises
The pharmacy’s premises provide a suitable environment to deliver healthcare services. The pharmacy has kept some of the measures it introduced to help reduce the spread of COVID-19 inside its premises. It keeps its premises clean. And it has a separate space where confidential conversations or services can take place.
Principle 4. Services, including medicines management
The pharmacy is accessible to people, and it offers a range of services. Team members providing the services ensure that their training is up to date. The pharmacy obtains its medicines and stock from reputable suppliers. It stores them securely and makes regular checks to ensure that they are still suitable for supply. The pharmacy disposes of waste appropriately.
Principle 5. Equipment and facilities
The pharmacy uses appropriate equipment and facilities to provide its services. It ensures its equipment is well-maintained and it keeps the necessary records. The pharmacy uses its equipment in a way that protects people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |