Inspection outcome: Standards met
Last inspection: 23/07/2019
Pharmacy context
This community pharmacy is located close to Coventry city centre. Most people using the pharmacy live in the local area or are students of the local university. The pharmacy mainly dispenses NHS prescriptions. It also provides blood tests for people that use local GP surgeries.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages its risks well. It has written instructions to help its team members complete tasks safely and efficiently. The pharmacy team makes improvements to prevent mistakes. Team members protect people’s personal information. And they know how to protect vulnerable people. The pharmacy keeps necessary records and generally makes sure that they are accurate.
Principle 2. Staff
The pharmacy has enough staff to safely provide its services. Its team members are suitably supervised when they help provide the pharmacy’s services. They undertake adequate training to make sure they have the necessary knowledge and skills to provide the pharmacy's services appropriately.
Principle 3. Premises
The pharmacy provides its services from suitable premises and it has appropriate security arrangements. The pharmacy’s consultation room provides enough privacy for people receiving private services.
Principle 4. Services, including medicines management
Overall, the pharmacy organises and delivers its services safely. The pharmacy makes sure that people can easily access its services in person or at home. Its team members manage its medicines appropriately and they generally make sure that people using higher-risk medicines get the right advice.
Principle 5. Equipment and facilities
The pharmacy uses suitable equipment and facilities to provide its services. Its team members know how to properly manage maintenance issues. They use up-to-date reference sources.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |