Inspection outcome: Standards met
Last inspection: 03/04/2024
Pharmacy context
This busy community pharmacy is located alongside shops and other services in Kinver, South Staffordshire. People who use the pharmacy are from the local community and a home delivery service is available. The pharmacy dispenses NHS prescriptions, and it provides NHS funded services such as the Pharmacy First service, blood pressure testing and seasonal vaccinations. The pharmacy team dispenses some medicines into multi-compartment compliance packs for people to help make sure they remember to take them. Private services are also available, and these include travel vaccinations and ear wax removal.
Inspection summary findings
Principle 1. Governance
The pharmacy manages the risks associated with its services to make sure people receive appropriate care. Members of the pharmacy team follow written procedures to make sure they work safely, and they complete tasks in the right way. They discuss their mistakes so that they can learn from them. And team members understand their role in protecting vulnerable people and they keep people’s personal information safe.
Principle 2. Staff
The pharmacy has enough team members to manage the workload and the services that it provides. The team members plan absences in advance, so the pharmacy has enough cover to provide the services it offers. They work well together in a supportive environment, and they can raise concerns and make suggestions.
Principle 3. Premises
The pharmacy provides a safe and secure environment for people to receive healthcare services. The pharmacy team uses private consultation facilities for services such as vaccinations, and if people want to have a conversation in private.
Principle 4. Services, including medicines management
The pharmacy promotes its
services well and the pharmacy team manages and delivers its services safely
and effectively. The pharmacy obtains its medicines from licensed suppliers,
and stores them securely and at the correct temperature, so they are safe to
use. People receive appropriate advice about their medicines when collecting
their prescriptions.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide services safely. The pharmacy team stores and uses the equipment in a way that keeps people’s information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |