Inspection outcome: Standards met
Last inspection: 12/03/2020
Pharmacy context
A community pharmacy set on a parade of shops next to Wandsworth Common. The pharmacy opens six days a week. And most people who use it live nearby. The pharmacy sells a range of over-the-counter (OTC) medicines and some health and beauty products. It dispenses NHS and private prescriptions. It provides multi-compartment compliance packs (compliance packs) to help people take their medicines. And it delivers medicines to a few people who can’t attend its premises in person. The pharmacy provides winter influenza (flu) vaccinations. And it can supply malaria prevention medicines through its paid-for patient group directions (PGDs). The pharmacy team can check people’s blood pressure (BP) too.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages its risks well. And it has written procedures to help make sure its team works safely. The pharmacy keeps most of the records it needs to by law and it has adequate insurance to help protect people if things do go wrong. It asks people using it services for their views. Members of the pharmacy team know what they can and can’t do, what they’re responsible for and when they might seek help. They review the mistakes they make to try and stop them happening again. They understand their role in protecting vulnerable people. And they mostly keep people’s private information safe.
Principle 2. Staff
The pharmacy has enough people in its team. Members of the pharmacy team are undergoing training for the jobs they do. They work well together and make decisions about what is right for the people they care for. They’re comfortable about giving feedback on how to improve the pharmacy and its services. They know how to raise a concern if they have one. And their professional judgement and patient safety are not affected by targets.
Principle 3. Premises
The pharmacy provides a professional environment for people to receive healthcare in. It has a small room where people can have private conversations with members of the pharmacy team.
Principle 4. Services, including medicines management
The pharmacy provides services people can access. Its working practices are generally safe and effective. It offers flu vaccinations and keeps records to show that it has given the right vaccine to the right person. It gets its medicines from reputable sources and it stores most of them appropriately and securely. Members of the pharmacy team generally dispose of people’s waste medicines properly. They mostly carry out the checks they need to. So, they can make sure the pharmacy’s medicines are safe and fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has the equipment and the facilities it needs to provide its services safely. And its team makes sure the equipment it uses is appropriately maintained.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |