Inspection outcome: Standards met
Last inspection: 15/08/2022
Pharmacy context
The pharmacy is on a parade of shops in a largely residential area. It provides a range of services, including the New Medicine Service, Covid vaccinations, stop smoking, BP checks and emergency hormonal contraception. It also provides medicines as part of the Community Pharmacist Consultation Service. And it receives most of its prescriptions electronically. The pharmacy supplies medications in multi-compartment compliance packs to large number people who live in their own homes to help them manage their medicines. And it provides substance misuse medications to a small number of people.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately identifies and manages the risks associated with its services to help provide them safely. It largely protects people’s personal information. And people can provide feedback about the pharmacy’s services. The pharmacy generally keeps its records up to date and accurate. And team members understand their role in protecting vulnerable people.
Principle 2. Staff
The pharmacy has enough team members to provide its services safely. And they are provided with some ongoing training to kelp keep their knowledge and skills up to date. They can raise any concerns or make suggestions about the pharmacy or its services. And team members can take professional decisions to ensure people taking medicines are safe.
Principle 3. Premises
The premises provide a safe, secure, and clean environment for the pharmacy's services. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
The pharmacy provides its services safely and mostly manages them well. People with a range of needs can access the pharmacy’s services. And the pharmacy responds appropriately to drug alerts and product recalls. It dispenses medicines into multi-compartment compliance packs safely. But the pharmacy doesn't always highlight prescriptions for higher-risk medicines. And this may mean that it misses opportunities to speak with people when they collect these medicines.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. And it uses its equipment to help protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |