Inspection outcome: Standards met
Last inspection: 20/08/2024
Pharmacy context
This is a community pharmacy in a parade of shops in a residential area of Hove. It does not provide NHS services. Its main business is on-site prescribing by a pharmacist independent prescriber (PIP) and dispensing private prescriptions. It mainly prescribes for weight loss and minor ailments. It sometimes administers vaccinations under patient group directions (PGDs). And it offers other services such as ear wax removal and blood testing where the samples are sent to an external laboratory for analysis. The pharmacy opened in March 2024, and this was its first inspection. The inspection took place over two days, 20 August and 3 September 2024.
Inspection summary findings
Principle 1. Governance
On the whole, the pharmacy appropriately identifies and manages the risks associated with its services. It largely keeps the records it needs to, to show that it provides its services safely and legally. People using the pharmacy can provide feedback and raise concerns. Team members protect people’s personal information well, and they know about how to protect the welfare of vulnerable people. The pharmacy learns from any incidents to help make its services safer.
Principle 2. Staff
The pharmacy has enough team members to provide its services safely and they do the right training for their roles. They feel comfortable about raising any concerns. And they get some ongoing training to help keep their knowledge and skills up to date.
Principle 3. Premises
The premises project a professional appearance and they are suitable for the pharmacy’s services. They are clean and tidy and have plenty of clear workspace. There are rooms where people can have conversations with team members in private. And the premises are kept secure from unauthorised access.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely and manages them well. People with a range of needs can access its services. It gets its medicines from reputable suppliers and stores them properly. And it reacts appropriately to safety alerts to help ensure that people get medicines and medical devices that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services. It generally uses its equipment in a way which helps protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |