Inspection outcome: Standards met
Last inspection: 23/09/2024
Pharmacy context
This pharmacy is located on a parade of shops in the Great Barr area of Birmingham. It mainly dispenses prescriptions and supplies some people with medicines in multi-compartment compliance packs to help them manage their medicines. The pharmacy also provides other services such as the NHS Pharmacy First, the NHS Hypertension Case-finding service, seasonal flu vaccinations, and other private services such as travel vaccinations, vitamin B12 injections, weight management, period delay and ear wax removal.
Inspection summary findings
Principle 1. Governance
The pharmacy's working
practices are safe and effective. It keeps the records it needs to by law, and it
has procedures in place to help the team learn from mistakes. The pharmacy team
knows how to help protect the welfare of vulnerable people.
Principle 2. Staff
The pharmacy has enough team members to manage its workload safely. Team members work effectively together and support each other. They are able to discuss pharmacy related issues as they arise, and the pharmacy supports them to complete training courses.
Principle 3. Premises
The pharmacy's premises are clean, secure and provide an appropriate environment to deliver its services safely. People can have a discrete conversation with a team member in a private consultation room.
Principle 4. Services, including medicines management
The pharmacy provides its services safely. It obtains its medicines from licensed sources and manages them appropriately so that they are safe for people to use. It takes the right action in response to safety alerts so that people get medicines and medical devices that are safe to use.
Principle 5. Equipment and facilities
Members of the pharmacy team have access to the equipment and facilities they need for the services they provide. The pharmacy uses its equipment to help protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |