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Pharmacy inspections

Inspection reports and learning from inspections

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Baxter Healthcare Ltd (9011091)

Inspection outcome: Standards met

Last inspection: 26/02/2020

Pharmacy context

The pharmacy has been open about one year  and was set up to allow the company to deliver urgent products (antibiotics) to people as quickly as possible. It also acts as another site which could be used for routine homecare supplies in the event of a catastrophic failure of one of the other company sites. Currently, there is a very low volume of prescriptions dispensed. Deliveries of medicines to people are made by a separate company.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy is run to professional standards and identifies and manages risks effectively. It is clear about the roles and responsibilities in the processes undertaken, some of which are outside this pharmacy. The team members log any mistakes they make during the pharmacy processes. And they learn from these to avoid problems being repeated. The pharmacy keeps its records up to date. It manages and protects information well and it tells people how their private information will be used. It also understands how to protect the welfare of vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has enough qualified staff to provide safe services. It has good handover arrangements and effective staff communication amongst the team. Training is provided by the company and staff find this useful to help keep their skills and knowledge up to date.

Principle 3. Premises

Standards met

The premises are clean and provide a safe, secure and professional environment.

Principle 4. Services, including medicines management

Standards met

The pharmacy’s working practices are safe and effective and it gets its medicines from the manufacturing department of the same organisation. The team members try to make sure that people have all the information they need so that they can use their medicines safely.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the right equipment for its services. It makes sure its equipment is safe to use.

Pharmacy details

Caxton Way
Thetford
IP243SE
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards