Inspection outcome: Standards met
Last inspection: 09/04/2019
Pharmacy context
This is a relatively large community pharmacy on a busy main road. It has an automatic door and sells a range of mobility aids. Most of the staff have worked there for a long time and the pharmacy has many regular patients. It dispenses NHS prescriptions. In addition, it offers a wide range of services, including travel vaccinations and on-site anticoagulant monitoring.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages risk well, and learns from any mistakes. Team members are clear about their role and responsibilities. And they know how to safeguard vulnerable people. The pharmacy generally keeps the records it needs to by law. This helps the pharmacy have an accurate record of what happened if there was a query. It largely protects people’s private information.
Principle 2. Staff
The pharmacy has enough trained staff for its services. They are well supported when training, and get time set aside to do it. This helps them keep their knowledge and skills up to date. They are encouraged to discuss and learn from incidents to help improve the safety of the pharmacy's services.
Principle 3. Premises
The premises are secure and suitable for the pharmacy's services. People can talk with a pharmacist in a private area.
Principle 4. Services, including medicines management
The pharmacy is good at making the services accessible to people by helping address the needs of the local community. Team members generally provide the services safely. And they take the right action when safety alerts are received. The pharmacy mostly manages medicines well. But some packs of medicines contain mixed batches. This could make it harder for team members to do date checking or deal with safety alerts.
Principle 5. Equipment and facilities
The pharmacy largely has the right equipment it needs for its services.
Pharmacy details
10-11 Manor Park Parade
Lee High Road
Lewisham
LONDON
SE135PB
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |