Inspection outcome: Standards met
Last inspection: 13/04/2023
Pharmacy context
This community pharmacy is in the same building as a GP surgery in a village near Bury St Edmunds and provides pharmacy services largely to people registered with the surgery. Its main activity is dispensing NHS prescriptions, some of which it delivers to people at home. It also supplies some medicines in multi-compartment compliance packs when people need this level of support. It offers seasonal flu vaccinations and travel health services. And the pharmacist provides the Community Pharmacist Consultation service.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy manages the risks associated with its services effectively. It generally makes the records it needs to by law within the required timescales. And the pharmacy team members learn from their mistakes so they can make their services safer. It has up-to-date procedures which tell staff how to work safely. But not all of its team members have read these yet, so may not always be aware of best practice. It largely protects people’s information though information on medicines waiting to be collected could be better protected.
Principle 2. Staff
The pharmacy has enough team members to manage the workload. And they have completed or are enrolled on the right training for the roles they undertake. However, the pharmacy doesn’t provide ongoing training for members of staff who have completed their accredited qualifications. So, it may not always be able to identify and address any ongoing learning needs to help keep the team members' skills and knowledge up to date.
Principle 3. Premises
The pharmacy’s premises are small but are adequate to provide the pharmacy’s services safely.
Principle 4. Services, including medicines management
Overall, the pharmacy manages its services effectively. The pharmacy has safe systems to dispense medicines, administer flu vaccinations, and prepare compliance packs. And the pharmacy generally stores and manages its medicines appropriately. However, the pharmacy could do more to make sure that people who receive prescriptions for higher-risk medicines get all the information and advice they need to take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. And, on the whole, it keeps its equipment clean.
Pharmacy details
Barrow Hill Surgery
Barrow Hill
Barrow
BURY ST. EDMUNDS
IP295DX
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |