Inspection outcome: Standards met
Last inspection: 23/05/2019
Pharmacy context
This is a community pharmacy set in a row of shops in a residential area of Coventry. It is open for 100 hours per week. It sells a range of over-the-counter medicines, dispenses prescriptions and has a phlebotomy clinic. And it also supplies medicines in multi-compartment compliance packs to approximately 80 people living at home. The pharmacy has recently incorporated a post office within its premises.
Inspection summary findings
Principle 1. Governance
The pharmacy has safe and effective working practices. The pharmacy manages risks well by doing regular reviews and it keeps people’s private information safe. It asks people for their views and uses their feedback to improve its services. It keeps the records required by law to ensure that medicines are supplied safely and legally. The pharmacy has safeguarding procedures and its team members understand how they can help to protect vulnerable people.
Principle 2. Staff
The pharmacy team members work well together and they are appropriately trained for the roles they undertake. They can exercise their professional judgement to act in the best interest of people they serve. And they are supported with on-going training to keep their skills and knowledge up to date.
Principle 3. Premises
The premises are secure and suitable for the provision of pharmacy services.
Principle 4. Services, including medicines management
The pharmacy provides its services safely and effectively. People receive the advice and support they need to help them to use their medicines appropriately. The pharmacy stores its medicines and medical devices safely. And it takes the right actions if any medicines and medical devices are not safe to use to protect people's health and wellbeing.
Principle 5. Equipment and facilities
The pharmacy generally has the equipment and facilities it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |