Inspection outcome: Standards met
Last inspection: 19/04/2023
Pharmacy context
This community pharmacy is in a medical centre in Ayr. The pharmacy’s main services are dispensing NHS prescriptions and delivering medicines for some people to their homes. The pharmacy supplies several people with their medicines in multi-compartment compliance packs to help them take their medicines. The pharmacy offers the NHS Pharmacy First service.
Inspection summary findings
Principle 1. Governance
The pharmacy suitably identifies and manages the risks associated with its services. It has up-to-date written procedures that the pharmacy team follows. And it generally completes all the records it needs to by law. The pharmacy protects people’s private information properly. Pharmacy team members respond correctly when errors occur. They generally discuss what happened and they take appropriate action to prevent future mistakes.
Principle 2. Staff
The pharmacy has a team with an appropriate range of experience and skills to safely provide its services. Team members work well together, and they are good at supporting each other in their day-to-day work. They discuss ideas and identify ways to support the effective delivery of the pharmacy’s services. And they complete ongoing training to help them develop their knowledge and skills.
Principle 3. Premises
The pharmacy premises are clean, secure and suitable for the services provided. And the pharmacy has appropriate facilities to meet the needs of people requiring privacy when using its services.
Principle 4. Services, including medicines management
The pharmacy provides a range of services which are easily accessible and help people to meet their healthcare needs. Team members manage the pharmacy services well to make sure people receive their medicines when they need them. They store medicines properly and they regularly check to make sure medicines are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services and it uses its facilities to suitably protect people’s private information.
Pharmacy details
The Health Centre Site
146 Dalmellington Road
AYR
KA73PR
Scotland
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |