Balsall Common Pharmacy (1106009)

Inspection summary findings

Principle 1. Governance

The pharmacy generally manages its risks well. It completes regular reviews and its team members mostly use these to make improvements to its services. The pharmacy keeps the records that it needs to and generally makes sure that these are accurate.

Principle 2. Staff

The pharmacy has enough staff to safely provide its services. The pharmacy makes sure that its team members are suitably qualified to competently perform their roles and it provides some ongoing training to keep them up to date. The pharmacy’s team members appropriately refer to the pharmacist when needed.

Principle 3. Premises

The pharmacy provides its services from suitable premises.

Principle 4. Services, including medicines management

The pharmacy manages its services safely. Its team members source its medicines from reputable suppliers and make sure that they are safe to use. Team members identify some higher-risk medicines and generally provide appropriate advice, so people can use their medicines safely. But people who receive their medicines in compliance aids don't always get the manufacturers' package information leaflets. So, they may not have the most up-to-date information about their medicines. 

Principle 5. Equipment and facilities

The pharmacy maintains appropriate equipment and facilities for providing its services.