Inspection outcome: Standards met
Last inspection: 20/08/2019
Pharmacy context
This is a community pharmacy located along a high street in London. The pharmacy mostly dispenses NHS prescriptions that it receives from a local GP surgery. It supplies some medicines in multi-compartment compliance packs to help people organise their medicines. And it provides Medicines Use Review (MUR) consultations to people.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages its risks well. Its team members understand their roles and they use people’s feedback to improve the pharmacy’s services. The pharmacy keeps the legal records that it needs to and generally makes sure that these are accurate. Its team members manage people’s personal information properly. And they know how to protect vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to safely provide its services. Its team members competently perform their roles and they have appropriate pharmacy qualifications. They receive some ongoing training to keep their knowledge up to date.
Principle 3. Premises
The pharmacy provides its services from suitable premises. It has enough space to safely dispense and store people’s medicines. And it has appropriate security arrangements to protect its premises.
Principle 4. Services, including medicines management
The pharmacy organises its services and adequately manages them. It makes sure that its medicines are safe for people to use. Its team members largely provide the advice people need to take higher-risk medicines effectively.
Principle 5. Equipment and facilities
The pharmacy has the right equipment and facilities to provide its services. Its team members make sure that equipment is in good working order. They use up-to-date reference sources when they provide the pharmacy’s services.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |