Inspection outcome: Standards met
Last inspection: 07/02/2020
Pharmacy context
This is a community pharmacy located along a busy main road in the suburb of Moseley in Birmingham. The pharmacy dispenses NHS and private prescriptions. It offers Medicines Use Reviews (MURs), the New Medicine Service (NMS), and smoking cessation as well as sexual health services. The pharmacy also supplies people with their medicines inside multi-compartment compliance packs if they find it difficult to manage their medicines. And it supplies medicines to residents in care homes.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy operates in a satisfactory manner. Members of the pharmacy team deal with their mistakes responsibly. They monitor the safety of their services by recording their mistakes and learning from them. And the pharmacy generally maintains its records in accordance with the law. But some details about private prescriptions are missing from its records. This means that the team may not have all the information needed if problems or queries arise.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. Pharmacy team members are suitably qualified. And they understand their roles and responsibilities.
Principle 3. Premises
The pharmacy's premises provide an appropriate environment to deliver its services. The pharmacy has enough space to safely provide its services.
Principle 4. Services, including medicines management
In general, the pharmacy provides its services in an appropriate manner. The pharmacy team has implemented safe practice for people receiving higher-risk medicines. The pharmacy obtains its medicines from reputable sources. And it largely stores them appropriately. But team members don't always record enough information to show that they have considered the risks when some medicines are supplied inside compliance aids. This makes it difficult for them to show that appropriate advice has been provided when these medicines are supplied.
Principle 5. Equipment and facilities
The pharmacy has the appropriate equipment and facilities it needs to provide its services safely. Its equipment is clean.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |