Inspection outcome: Standards met
Last inspection: 27/01/2025
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Pharmacy context
This community pharmacy is located on a busy local high street in West London. The pharmacy mainly dispenses NHS prescriptions and sells medicines over the counter. It also supplies some medicines in multi-compartment compliance packs to people who live in their own homes and need this support. The pharmacy has recently changed ownership and the site was no longer CQC-registered.
This was a reinspection following an inspection in June 2024 where the pharmacy did not meet Standards 1.1 and 1.5. This reinspection mainly focused on those Standards which had previously not been met. Since the last inspection, the pharmacy has made improvements. It has introduced new standard operating procedures which team members are familiar with, It has stopped the travel vaccine service, and ensured it has appropriate indemnity insurance for the services it provides.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
Principle 3. Premises
Principle 4. Services, including medicines management
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |